Advisory Solution Consultant - Manufacturing

We are looking for an Advisory Solution Consultant - Manufacturing to help customers reimagine work experiences through ServiceNow's AI + Data + Workflow Platform. The role sits at the intersection of experience design, AI enablement, and business transformation, empowering customers to unlock value from generative AI, intelligent automation, and workflow orchestration.

Requirements

• 5+ years in Solution Consulting, Presales, or UX-driven Technical Consulting within enterprise SaaS
• Experience with ServiceNow or similar enterprise platforms (e.g., Salesforce, Workday, Microsoft Dynamics)
• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving
• Experience selling into and/or working with Manufacturing industry (strong preference)
• Working knowledge of GenAI, LLMs, Prompt Engineering, or Conversational UX design
• Strong understanding of workflow automation, ITSM/CSM/HRSD processes, and data integration principles
• Proficiency with Flow Designer, IntegrationHub, and App Engine Studio (plus)

Benefits

• Health plans, including flexible spending accounts
• 401(k) Plan with company match
• ESPP
• Matching donations
• Flexible time away plan
• Family leave programs