.svg)
MUFG
Analyst, Incident and Problem Analyst
Incident and Problem Analyst at MUFG, London. Manage ServiceNow incidents/problems in regulated finance environment. Requires IT degree, ITSM knowledge, banking experience. Flexible work, diversity focus.
Entry Level
ServiceNow Role Type:
ServiceNow Modules:
IT Service Management
ServiceNow Certifications (nice to have):
Job description
Posted on:
November 13, 2025
Do you want your voice heard and your actions to count? Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. We are looking for an Analyst, Incident and Problem Analyst to join our team.
Requirements
- Degree or equivalent work experience equally preferable
- Undergraduate degree in computer science, information technology or any engineering field
- Experience in IT delivery services across a large organization required
- Experience in the banking or finance industries preferred
- Experience in a highly regulated industry preferred
- Knowledge of IT Service Management (ITSM) framework
Benefits
- Flexible working requests
- Diversity and inclusion
- Equality, diversity and inclusion in recruitment and employment
Requirements Summary
Degree or equivalent work experience, undergraduate degree in computer science, experience in IT delivery services, experience in banking or finance industries
