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KPMG Global Services
Analyst-KDNI
Consulting
Entry Level
ServiceNow Role Type:
ServiceNow Modules:
IT Service Management
ServiceNow Certifications (nice to have):
Job description
Posted on:
October 30, 2025
This Analyst-KDNI role involves handling user requests and incidents within KPMG Global applications, providing 24/7 support for global users. Responsibilities include ticket prioritization, troubleshooting, collaboration with teams, and documentation. The role requires a proactive individual with good computer skills.
Requirements
- Time management
- Attention to detail
- Basic troubleshooting and documentation
- Familiarity with global support tools (e.g., ServiceNow, Jira)
- Clear communication across time zones
- Flexible and accountable
Requirements Summary
Flexible work; intermediate to advanced MS Office skills. Strong communication & troubleshooting skills. Detail-oriented & time-management focused
