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KPMG Global Services
Assistant Manager
Consulting
Entry Level
ServiceNow Role Type:
Application Developer
ServiceNow Modules:
Configuration Management Database
Customer Service Management
Governance, Risk, and Compliance
Human Resources Service Delivery
IT Operations Management
IT Service Management
Integration Hub
Knowledge Management
Security Operations
ServiceNow Certifications (nice to have):
Certified Application Developer
Certified Implementation Specialist - Human Resources
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
September 30, 2025
The ServiceNow GDN Assistant Manager will develop technical solutions on the ServiceNow platform to support the IT department and beyond. This role involves ITSM module development, system integration with existing systems, and supporting developers in implementing new solutions. Strong knowledge of ServiceNow best practices, web technologies, and ITIL Framework is essential.
Requirements
- Good design knowledge
- Researching new solutions
- ITSM, CSDM, ITOM, Knowledge Management, GRC, SECOPS, HRSD, CSM, ITBM, Reporting/Analytics, Custom application expertise
- Proficient in ServiceNow tool development
- Exposure to ITIL Framework
- Strong verbal communication skills
- Organizational and analytical skills
- Exceptional Interpersonal Skills
Requirements Summary
Strong ServiceNow knowledge, experience with ITSM modules, and ITIL framework knowledge. Excellent communication and analytical skills
