Consulting Technical Manager - OFSAA

This role is for a Consulting Technical Manager for OFSAA, responsible for incident escalation, troubleshooting, and leading root cause analysis. The role involves working across multiple teams within a bank, including development, QA, and production to ensure system availability and compliance. Requires strong analytical, debugging, and technical skills, as well as experience with incident management and deployment.

Requirements

• Bachelor’s degree in Computer Science, IT, or related field.
• 5+ years of experience in L3 support for OFSAA or similar analytical products in the banking domain.
• Proficiency in Oracle SQL, PL/SQL, performance tuning, and analytical functions.
• Strong experience in data modelling concepts, debugging, and triaging technical issues.
• Experience managing Severity 1 incidents, production deployments, and patch support.
• Familiarity with incident management tools such as ServiceNow and My Oracle Support (MOS).
• Experience leading small teams in a support environment.
• Hands-on experience in OFSAA product development or implementation.
• Exposure to ETL tools, data pipeline workflows, and batch job scheduling.

Benefits

• Competitive benefits based on parity and consistency
• Flexible medical, life insurance, and retirement options