We're looking for a Desktop Support Engineer to support one of our clients based on-site location. The ideal candidate will have a flexible approach and be eligible to obtain SC Security Clearance.
Requirements
- Software installation / deployment
- Desktop/Laptop/VDI build, configuration and deployment to end users
- Asset and peripheral deployments
- In depth investigation into issues to pass back to 3rd line support
- Assisting the 2nd Line support team with laptop, desktop and VDI terminals support calls
- Hardware installation / upgrade / break fix for desktop, laptop, and server
- Smartphone support (Android & iOS)
- VIP support
- Service Desk cover as required
- Assisting with customer projects
Benefits
- Competitive compensation
- Pension scheme
- DXC Select – Our comprehensive benefits package
- Perks at Work (discounts on technology, groceries, travel and more)
- DXC incentives (recognition tools, employee lunches, regular social events etc)