ServiceNow

Director, Product Design, AI Growth

Director, Product Design, AI Growth at ServiceNow (Santa Clara, CA). Lead design strategy for AI adoption across enterprise. 15+ yrs design, 6+ yrs team management required. Competitive benefits included.

Department - JobBoardly X Webflow Template
Job Level - JobBoardly X Webflow Template
Expert/Leadership
ServiceNow Role Type:
ServiceNow Modules:
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Service Portal
ServiceNow Certifications (nice to have):

Job description

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Posted on:
 
November 24, 2025

At ServiceNow, we're seeking a Director, Product Design, AI Growth to join our Product Design team. This role will sit on the AI Growth team, accelerating strategic adoption of AI across the enterprise by partnering with business units and product teams to drive innovation, usage, and responsibility. You will work collaboratively with Product teams to deliver great UX that will revolutionize workplace collaboration and productivity for some of the largest companies in the world.

Requirements

  • 15+ years of relevant design experience.
  • 6+ years in managing a design team.
  • An inspiring portfolio demonstrating formative contributions to design language, strategy, processes, and standards, up to company level.
  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
  • Excellent teamwork, communication, and technical problem-solving skills to contribute within a multi-functional and multi-disciplined team.
  • Obsessed with the relentless pursuit of UX perfection working inside an iterative and agile development environment.
  • Basic Qualifications: BA/BS degree or higher in Design, Design Communication, Human-Computer Interaction, or equivalent combination of education and experience in other related fields.
  • Experience participating in the complete product development lifecycle of web and/or software applications.
  • Experience in user experience design or industry experience (corporate, software, web or agency)

Benefits

  • Health plans, including flexible spending accounts
  • 401(k) Plan with company match
  • ESPP
  • Matching donations
  • Flexible time away plan
  • Family leave programs

Requirements Summary

15+ years of relevant design experience, 6+ years in managing a design team, and a strong portfolio