Dispatcher

The SAP Dispatcher is responsible for managing, prioritizing, and assigning SAP incidents, service requests, and change tasks to the appropriate functional and technical consultants. This role ensures timely response to customer needs, optimal resource utilization, and adherence to SLAs within the SAP support organization.

Requirements

• Bachelor's degree in Information Technology, Business Administration, Computer Science, or a related field (preferred)
• 1-3 years of experience in IT support, SAP operations, service desk, or similar coordination roles
• Experience with SAP modules (FI/CO, MM, SD, PP, HCM, Basis, etc.) is a strong advantage
• Familiarity with ITSM tools (ServiceNow, Jira, Remedy, HP ALM, Solution Manager) preferred

Benefits

• Competitive, above-average compensation
• Flexible working time models, home office
• Attractive benefits, e.g. company pension scheme or various health offers
• A modern environment in which the "you" is part of it
• Open feedback culture, flat hierarchies and a motivated team
• Individual career planning with continuous training and coaching on the job