Employee Relations Senior Manager (Hybrid)

We’re looking for an experienced and forward-thinking Employee Relations (ER) Senior Manager to lead the development and delivery of our employee relations strategy across Merlin’s Shared Services model.

Requirements

• Bachelor's degree in HR, Business Administration, or a related field
• HR certification (CIPD, SHRM, etc.) preferred
• Extensive experience in Employee Relations, with a strong track record of leadership and case resolution
• In-depth understanding of employment law, investigations, and policy implementation across multiple jurisdictions
• Prior experience within an HR shared services model, including managing SLAs and KPIs
• Strong working knowledge of case management systems (e.g., ServiceNow, Workday, SuccessFactors)
• Proven success in leading change, influencing stakeholders, and implementing service enhancements
• Strong analytical, communication, and stakeholder engagement skills

Benefits

• Merlin Magic Pass
• ‘Enjoy the Ride’ Merlin Annual Passes
• Performance-Based Company Bonus
• Private Pension Scheme
• LEGO Perks
• Learning & Development