Infrastructure and Platform Architect - L2

Work with us as an Infrastructure and Platform Architect - L2 at Wipro Limited. We are looking for a candidate with at least 10 years of IT software consulting experience and 4 years of experience supporting or implementing SPM. This role will deliver customer services and support the growth of the services business at Wipro.

Requirements

• Liaison with Clients on Requirements
• Participate in Requirement Gathering
• Complete understanding and hands on working experience in Agile and Scrum Methodologies
• Hands on Experience in ServiceNow Module Demos
• Hand on Experience in cascading Technical and Functional Requirements
• Good understanding of ServiceNow Functional aspects of ITBM / SPM Suite
• Responsible for delivering Industry and ServiceNow best practices around ITBM / SPM, requiring a highly focused and structured individual with strong client management experience.
• Excellent Knowledge and Hands on, on Technical Development aspects of ITBM / SPM Suite inclusive and not limited to Idea / Demand Management, PPM, Agile, Resource Management, Expense Management and Timecard Management
• Good Understanding of Technical Verbiage and Concepts of ServiceNow Development Aspects
• Hands on Experience in creating, maintaining, and implementing the ServiceNow Suite
• Hands on Experience in Contributing to the HLD, LLD and maintaining the changes for the same.
• Excellent written and oral communication skills, including the ability to communicate across business areas
• Strong operational business understanding, including potential impact of business decisions on various internal/external stakeholders and systems
• Maintain a high level of attention to detail, the ability to work independently, adjust priorities, and work in a continuously changing environment
• Experience working with cross-functional teams
• At least 4+ years’ experience with ITBM / SPM
• Knowledge of Business Rules, Client Scripts, Script include, Workflow designer, Table/Form creation, email alerts configuration
• Experience developing and customizing core ITBM / SPM applications such as Idea, Demand, Projects, Project Portfolio, Resource Management, Financial Management
• Experience working and developing with JavaScript - HTML5, Jelly, jQuery, and AngularJS
• ServiceNow Certified Implementation Specialist and Systems Administration Certified.
• At least 7+ years comprehensive experience with ServiceNow platform and 4+ years’ experience with ITBM / SPM
• Proven consulting experience as a key technical resource leading the development and delivery of ITBM / SPM solutions in client environments
• Knowledge of Business Rules, Client Scripts, Script include, Workflow designer, Table/Form creation, email alerts configuration
• Experience developing and customizing core ITBM / SPM applications such as Idea, Demand, Projects, Project Portfolio, Resource Management, Financial Management
• Experience working and developing with JavaScript - HTML5, Jelly, jQuery, and AngularJS
• Ability to develop on the ServiceNow platform including the customization.
• Certified System Administrator, CIS-ITSM & ITBM / SPM CIS certification(s) certification is a Must
• Good to have skill: Experience with key technologies relevant to ServiceNow integration solutions including Web Services, LDAP, JDBC, ODBC, REST, SCP, FTPS
• Experience with SDLC processes implementing in a variety of project methodologies: waterfall, iterative, SAFe, Agile/Scrum
• Experience with Web Technologies (XML, HTML, Web Services, eSA) and working in a SaaS environment.
• Working knowledge of how configuration management factors into the ITIL framework

Benefits

• Competitive salary
• Opportunities for career growth and development