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Courser
IT Support Services II-Help Desk
IT Support Services II Help Desk at Courser, Greenville, SC. Advanced technical support, system administration, troubleshooting, user support, incident reporting. 3-5 yrs IT experience required. Competitive benefits, 401k, flexible PTO, paid certifications.
Mid-Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
IT Service Management
ServiceNow Certifications (nice to have):
Certified System Administrator
Job description
Posted on:
November 25, 2025
COURSER is a partnership platform that helps technology service companies identify and take the next step in growth. We are seeking a skilled IT Support Services II to join our dynamic IT team.
Requirements
- Advanced Technical Support
- System Administration
- Troubleshooting
- User Support
- Documentation
- Mentorship
- IT Projects
- Monitoring and Maintenance
- User Account Management
- Incident Reporting
Benefits
- Competitive benefits package, including medical, dental, vision, and life insurance
- 401k match
- Flexible PTO
- 10 Holidays including your Birthday and a Floating Holiday!
- Gym reimbursement
- Amazon Prime reimbursement
- 40 Hours for Volunteer Time
- Paid Maternity and Paternity leave
- Paid certifications
- Learning and development programs
Requirements Summary
3-5 years of experience in IT support or system administration and a Bachelor's degree in Computer Science, Information Technology, or related field
