Ball

ITSM Functional Analyst

Join Ball Corporation in Queretaro as an ITSM Functional Analyst. Leverage ServiceNow expertise to implement IT solutions, ensuring compliance and innovation.

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Job description

Date - JobBoardly X Webflow Template
Posted on:
 
October 10, 2025

Ball Corporation is seeking an ITSM Functional Analyst to support complex business solutions. The role involves implementing and supporting IT systems, configuring technology solutions, and ensuring compliance with enterprise architecture standards. The position focuses on delivering high-quality technical solutions, collaborating with stakeholders, and driving innovation within the company.

Requirements

  • Proficiency in JavaScript, Python, or Powershell is desirable.
  • Experience implementing solutions for complex systems.
  • Strong analytical and problem-solving skills.
  • Understanding of software quality principles.
  • Knowledge of CMDB structures and ServiceNow Platform capabilities.

Benefits

  • Comprehensive benefits structure

Requirements Summary

Bachelor's degree preferred, 2-5+ years experience, and 2+ years of experience implementing complex IT systems. Requires analytical skills and knowledge of software quality principles and ServiceNow platform