Perficient

Lead ServiceNow Developer role

Consulting

Entry Level

ServiceNow Role Type:

Application Developer

ServiceNow Modules:

Configuration Management Database

IT Operations Management

IT Service Management

Incident Management

Integration Hub

ServiceNow Certifications (nice to have):

Certified Application Developer

Certified Implementation Specialist - Discovery

Certified Implementation Specialist - IT Service Management

Job description

Posted on:

October 6, 2025

Perficient is seeking a Lead ServiceNow ITSM/ITOM Consultant to participate in all aspects of the software development lifecycle. This role involves collaboration with stakeholders, design, implementation, testing, and support of ServiceNow solutions for clients. The position offers growth opportunities within a rapidly-growing, global consulting leader.

Requirements

Collaborate with stakeholders to gather requirements and translate them into technical specifications.
Design, develop, and configure ServiceNow ITSM, ITOM and CMDB modules.
Customize ServiceNow flows, workflows, business rules, UI policies, and notifications.
Utilize UI builder to create/customize next experience workspaces and advanced dashboards.
Build strategies and provide guidance to the customer in aligning ITOM solutions with CSDM framework.
System integration experience using web services and other web based technologies.

Benefits

Career growth

Requirements Summary

Collaborate with stakeholders. Design, develop & configure ServiceNow modules. Utilize UI builder to create workspaces