Johnson Controls

OTC Configuration Lead

OTC Configuration Lead at Johnson Controls, Milwaukee. 8+ years SAP SD expertise required. Manage order-to-cash, pricing, billing, IDocs, EDI integrations. ServiceNow ticketing experience needed. Competitive salary, benefits, training.

Department - JobBoardly X Webflow Template
Job Level - JobBoardly X Webflow Template
Senior
ServiceNow Role Type:
Department - JobBoardly X Webflow Template
Sales
ServiceNow Modules:
Department - JobBoardly X Webflow Template
DevOps
Department - JobBoardly X Webflow Template
Integration Hub
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
November 17, 2025

Build your best future with the Johnson Controls team. We are seeking a seasoned OTC Configuration Lead with over 8 years of hands-on experience in SAP Sales and Distribution module.

Requirements

  • Minimum 8 years of experience in SAP SD module with strong support background
  • In-depth knowledge of SD processes: order-to-cash, pricing, billing, shipping, and returns
  • Experience with IDocs, EDI, and third-party integrations
  • Good understanding of cross-module integration (MM, FI, WM)
  • Knowledge of SAP Fiori apps related to SD
  • Understanding of SD account assignment and revenue recognition process
  • Experience with SAP SD user exists
  • S4 HANA experience
  • Conduct unit testing and support UAT
  • Hands on Experience with Pricing, Basis SD configurations, Delivery and Billing areas
  • Ability to handle multiple Change requests and enhancements
  • Effective communication skills to collaborate with team members and stake holders based out of different geography
  • Experience with like ServiceNow ticketing tools and JIRA (project coordination)
  • Exposure to Agile methodologies and DevOps tools
  • Strong analytical and problem-solving skills

Benefits

  • Competitive salary
  • Paid vacation/holidays/sick time
  • Comprehensive benefits package including 401K, medical, dental, and vision care
  • On the job/cross training opportunities
  • Encouraging and collaborative team environment
  • Dedication to safety through our Zero Harm policy

Requirements Summary

8+ years of SAP SD experience, strong analytical and problem-solving skills, effective communication skills