
Principal Platform Architect - Banking at ServiceNow, Toronto. Design enterprise solutions leveraging ServiceNow Platform, AI integration, and workflow modules. Requires 12+ yrs professional services, 2+ yrs ServiceNow, certifications, Financial Services expertise.
We are seeking a Principal Platform Architect to join our Customer Outcomes team. As a technical advisory role, you will help our customers establish a technical foundation in the ServiceNow Platform and design solutions that improve outcomes. The ideal candidate will have experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving, and a minimum of 2 years of ServiceNow Platform experience.