SAP OTC Solution architect

We are seeking a seasoned SAP SD Support Consultant with over 8 years of hands-on experience in SAP Sales and Distribution module. The ideal candidate will be responsible for providing L2/L3 support, resolving incidents, managing service requests, and ensuring smooth business operations in the SAP SD landscape.

Requirements

• Minimum 8 years of experience in SAP SD module with strong support background.
• In-depth knowledge of SD processes: order-to-cash, pricing, billing, shipping, and returns.
• Experience with IDocs, EDI, and third-party integrations.
• Good understanding of cross-module integration (MM, FI, WM).
• Knowledge of SAP Fiori apps related to SD.
• SAP certification in SD is a plus.
• Understanding of SD account assignment and revenue recognition process.
• Experience with SAP SD user exists.
• S4 HANA experience mandatory. Knowledge of latest Sales Simplification is desirable
• Conduct unit testing and support UAT.
• Assist in end user training and documentation.
• Handson Experience with Pricing, Basis SD configurations, Delivery and Billing areas.
• Ability to handle multiple Change requests and enhancements.
• Effective communication skills to collaborate with team members and stake holders based out of different geography.
• Experience with like ServiceNow ticketing tools and JIRA (project coordination).
• Exposure to Agile methodologies and DevOps tools
• Strong analytical and problem-solving skills.