Senior Advisory Presales Solution Consultant, CRM

The Senior Presales Solution Consultant is a technical consultant who develops, positions, and delivers product-specific solutions during sales cycles while achieving quarterly and annual sales objectives. The role involves supporting the sales effort, product customer requirements gathering, demonstrations, product configuration, and participation in marketing events.

Requirements

• 8+ years of pre-sales solution consulting or sales engineering experience in Customer Experience, Customer Service Management, CRM, or Customer Engagement industry
• Experience working on complex deals with Transport and Logistics customers in a matrix team
• Deep knowledge of and experience building CRM Solutions for Enterprise clients within your assigned vertical
• Proficiency with the ServiceNow platform or technical expertise with cloud software solutions
• Pitch perfect communication, writing and presenting skills in English and German
• Demonstrated relationship building skills, with proven success at developing and nurturing relationships up to and including C-level
• Experience speaking with both business decision makers, and technical decision makers, with the ability to effectively communicate ServiceNow value proposition and key differentiators to prospects
• Experience working collaboratively across a complex sales eco-system, with account teams, sales leadership, commercial, product management, product marketing, partners, and professional services
• Demonstrated territory management skills, including pipeline building and working closely with Sales counterpart to drive execution excellence
• Creative problem-solving skills with a growth mindset and desire to work in a fast-paced, high growth organization
• Organized and detail-oriented
• A high degree of passion, energy and drive
• Willingness to travel as necessary

Benefits

• Health benefits
• 401(k) plan
• Flexible work schedule
• Professional development opportunities