Senior MAC Technical Lead

JCS Solutions LLC is seeking a Senior Mac Technical Lead to provide second-tier support for clients, network services, and system engineering. The role involves simulating user problems for resolution, managing asset inventory, and ensuring timely response to support requests. This position offers growth potential within a collaborative and innovative technology environment.

Requirements

• Must be a U.S. Citizen
• Ability to obtain a Public Trust (4 or more years of experience)
• Associate’s degree in a technical field (or 4+ years experience with an Associate's degree)
• Four or more years’ experience with Windows 7/10 operating systems
• Experience with ServiceNow or equivalent platform
• Strong communication and problem-solving skills

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Short-term and long-term disability
• Paid time off
• 401k retirement plan
• Professional Development Reimbursement Program