Senior Software Engineer

Join ServiceNow as a Senior Software Engineer and design and implement enterprise search solutions that enhance content discoverability, relevance, and performance across internal platforms, leveraging AI-powered search technologies like ServiceNow AI Search and genius results.

Requirements

• 5-8 years of combined experience in ServiceNow development and object-oriented programming (Java/JavaScript/Python)
• Advanced proficiency in JavaScript, Glide scripting, Business Rules, UI policies, and ServiceNow APIs
• Hands-on experience in implementing and optimizing ServiceNow Search capabilities (AI Search, Zing, Search Sources, etc.)
• Minimum 3 years of hands-on ServiceNow development experience
• Passion for JavaScript and the Web as a platform, reusability, and componentization
• Experience with data structures, algorithms, object-oriented design, design patterns, and performance/scale considerations
• Experience with any of the modern UI frameworks like Angular, React or Vue
• Proven experience integrating external AI models via REST/SOAP APIs
• Solid understanding of ITIL processes across Incident, Change, Request, and Problem Management
• ServiceNow certifications: ServiceNow Certified System Administrator (CSA), ServiceNow Certified Application Developer (CAD)
• Analytical and design skills

Benefits

• Competitive salary
• Benefits package
• Stock options
• 401(k) matching
• Health insurance
• Dental insurance
• Vision insurance