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ServiceNow
Senior Technical Consultant (AI), Platform Products Expert Implementation Services
Senior Technical Consultant (AI) at ServiceNow, Toronto. Expert in AI solutions implementation, Predictive Intelligence, Virtual Agent. 5+ yrs exp, CAD cert required. PTO, 401k, tuition reimbursement.
The Mothership
Senior
ServiceNow Role Type:
Application Developer
ServiceNow Modules:
Virtual Agent
ServiceNow Certifications (nice to have):
Certified Application Developer
Job description
Posted on:
November 10, 2025
ServiceNow is seeking a Senior Technical Consultant (AI) to act as a functional and technical expert for customer engagement teams, advising clients and configuring ServiceNow AI solutions using best practices. The role involves implementing the latest ServiceNow AI offerings, developing solutions specific to user requirements, and ensuring that best practices in implementation AI solutions are followed.
Requirements
- At least 5 years of configuration/development experience for complex, highly capable, solutions
- Maintain at least 1 ServiceNow mainline CIS certifications or ServiceNow Certified Application Developer (CAD) certification
- Understanding of AI Models, Deep Learning Models, and Large Language Models with a focus on Generative AI.
- Experience with ServiceNow’s Predictive/Task Intelligence, AI Search, and Virtual Agent is highly valued.
- Strong Javascript skills with practical experience
- Analytical and problem-solving abilities
- Ability to perform tasks independently
- Good presentation and report-writing skills
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Tuition Reimbursement
- Relocation Assistance
Requirements Summary
At least 5 years of configuration/development experience, strong Javascript skills, and good presentation and report-writing skills
