City of New York

ServiceNow Developer

ServiceNow Developer at NYC DSNY. Expert in SPO, Procurement, FSM modules. JavaScript, Glide API, Flow Designer skills required. ITSM/CMDB knowledge essential. PTO, 401k, health insurance.

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Expert/Leadership
ServiceNow Role Type:
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Application Developer
ServiceNow Modules:
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Configuration Management Database
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Customer Service Management
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Field Service Management
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IT Asset Management
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IT Service Management
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Integration Hub
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Service Catalog
ServiceNow Certifications (nice to have):
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Certified Application Developer
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Certified Implementation Specialist - Discovery
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Certified Implementation Specialist - Field Service Management
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
November 29, 2025

The New York City Department of Sanitation (DSNY) is seeking a highly skilled ServiceNow Developer with deep expertise in Field Service Management (FSM) and the Source Procurement Operations (SPO) suite.

Requirements

  • Hands-on experience with ServiceNow's SPO modules, especially Procurement module (PRs, POs), Vendor Management, Contract Management, Asset Procurement Lifecycle, and Invoice & Finance workflows
  • Strong knowledge of JavaScript, Glide API, Flow Designer
  • Good to have knowledge of Integration Hub, REST/SOAP APIs, MID Server
  • Familiarity with ITSM, CMDB, CSM, and cross-module relationships

Benefits

  • Generous Paid Time Off
  • 401k Matching
  • Retirement Plan
  • Health Insurance

Requirements Summary

Hands-on experience with ServiceNow's SPO modules, strong knowledge of JavaScript, and familiarity with ITSM, CMDB, CSM, and cross-module relationships