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Orion Innovation
ServiceNow Developer (CSM)_103047
Consulting
Mid-Level
ServiceNow Role Type:
Application Developer
ServiceNow Modules:
Customer Service Management
Integration Hub
ServiceNow Certifications (nice to have):
Certified Application Developer
Certified Implementation Specialist - Customer Service Management
Job description
Posted on:
September 10, 2025
Orion Innovation is seeking a skilled ServiceNow Developer (CSM) to own and drive Customer Service Management (CSM) implementations on the ServiceNow platform. The role involves collaboration with stakeholders, independent development, and team leadership, with a focus on delivering scalable solutions. ServiceNow CSM certifications are highly desired.
Requirements
- Minimum 3to 12 years of hands-on experience with ServiceNow, specifically in CSM modules.
- Strong experience in ServiceNow CSM configurations, workflows, and integrations.
- Excellent stakeholder management and communication skills.
- Proven experience in mentorship or team leadership roles.
- Strong problem-solving and analytical abilities.
- ServiceNow CSM certifications are highly desirable.
Requirements Summary
3-12 years ServiceNow experience in CSM. Strong CSM configuration & integrations skills. Mentorship experience preferred. CSM certs a plus
