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ServiceNow
Staff UX Researcher, Sales Order Management
Join ServiceNow as a Staff UX Researcher in Waltham, MA. Leverage AI and customer-centered research to enhance Sales Order Management. 7+ years required. Benefits include health plans, 401(k) match, and flexible time off.
The Mothership
Senior
ServiceNow Role Type:
Sales
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
June 10, 2025
Staff UX Researcher, Sales Order Management. Collaborate with cross-functional teams to create research strategies, conduct qualitative and quantitative research, and influence product and design decisions.
Requirements
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving
- Experience in applying customer-cantered research techniques to product definition and designs
- Experience defining, planning and executing research studies
Benefits
- Health plans, including flexible spending accounts
- 401(k) Plan with company match
- ESPP, matching donations, a flexible time away plan and family leave programs
Requirements Summary
7+ years of experience, expertise in AI, customer-cantered research, project management, and presentation skills
Apply now
Waltham
|
Massachusetts
United States
Senior
Remote
Full Time
147300-257800 USD/year
