IFS

VP, Project Delivery

VP Project Delivery at IFS (Ottawa, ON). Lead IFS Cloud, OSCA, ServiceNow platform operations. BAU management, capacity planning, release/change management. 8-12yrs experience required. Competitive benefits.

ServiceNow Role Type:
ServiceNow Modules:
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Change Management
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IT Service Management
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Integration Hub
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Problem Management
ServiceNow Certifications (nice to have):

Job description

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Posted on:
 
December 5, 2025

We're looking for a VP, Project Delivery to own day-to-day platform operations for IFS Cloud, OSCA, and ServiceNow, ensuring stable services, predictable throughput, and continuous improvement. The role will involve running a unified BAU backlog and intake, capacity planning, release/change management, and incident/problem management. The ideal candidate will have deep experience running BAU/platform operations at scale, strong capacity planning and agile delivery skills, and a solid grasp of integration patterns, data flows, security, compliance, and observability.

Requirements

  • BAU operating model for core platforms
  • Capacity planning and quarterly forecasting
  • Agile delivery methodology (Scrum/Kanban)
  • Integration patterns, data flows, security, compliance, and observability

Benefits

  • Flexible paid time off
  • Medical, dental, & vision insurance
  • RRSP
  • Flexible spending accounts
  • Life insurance and disability benefits
  • Tuition assistance
  • Community involvement and volunteering events

Requirements Summary

8-12 years of experience running BAU/platform operations at scale, strong capacity planning and agile delivery skills, and a solid grasp of integration patterns, data flows, security, compliance, and observability