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Futures.Works
2de Lijn IT Support Engineer
2nd Line IT Support Engineer at Futures.Works, North Holland. Provide technical support in complex IT environments using ITIL, Microsoft products, SQL. Requires strong communication, analytical skills, ITIL knowledge. International IT careers platform.
Staffing Agency/Recruiter
Entry Level
ServiceNow Role Type:
Application Developer
ServiceNow Modules:
Service Portal
ServiceNow Certifications (nice to have):
Job description
Posted on:
December 12, 2025
2nd line IT Support Engineer at Futures.Works, an international platform specializing in IT careers. The role requires collaboration with support colleagues to provide an optimal user experience and contribute to the professionalization of the team.
Requirements
- Service-oriented
- Communicatively strong
- Analytical
- Result-oriented
- Experience in a complex IT environment
- Knowledge of certain systems (ITIL, Scrum/Agile, Microsoft products, SQL Developer)
Requirements Summary
Service-oriented, communicatively strong, analytical, and result-oriented with experience in complex IT environments
