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Futures.Works
2de Lijn IT Support Engineer
2nd Line IT Support Engineer at Futures.Works, North Holland. Resolve complex tickets in international platform using ITIL, Agile, Microsoft products. Collaborative, analytical, service-oriented role with professional growth opportunities.
Staffing Agency/Recruiter
Entry Level
ServiceNow Role Type:
Application Developer
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
December 12, 2025
2nd Line IT Support Engineer for an international platform with complex IT environment, requiring collaboration, analytical skills, and knowledge of systems such as ITIL, Scrum/Agile, and Microsoft products.
Requirements
- Active involvement in resolving tickets
- Proactive research into problems
- Sharing knowledge with the team
- Service-oriented and communicatively strong
- Analytical and result-driven
- Experience in a complex ICT environment
- Knowledge of certain systems (such as ITIL, Scrum/Agile, Microsoft products, SQL Developer, and more)
Benefits
- Opportunity to work with a complex IT environment
- Collaborative team environment
- Chance to share knowledge and grow professionally
Requirements Summary
Service-oriented, communicatively strong, analytical, and result-driven with experience in a complex ICT environment and knowledge of systems such as ITIL, Scrum/Agile, and Microsoft products
