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ServiceNow
Account Director - CRM & Industry Solutions - BFSI
ServiceNow Account Director - CRM & Industry Solutions (BFSI) in Bengaluru. Drive enterprise CRM sales, AI integration strategy, and industry solutions. 12+ years sales exp required.
The Mothership
Expert/Leadership
ServiceNow Role Type:
Sales
ServiceNow Modules:
Customer Service Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Customer Service Management
Job description
Posted on:
November 21, 2025
ServiceNow is seeking a CRM Account Director to oversee market success of ServiceNow's CRM & Industry solutions. The ideal candidate will have experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving, and 12+ years in sales with success generating new business sales of enterprise-class Customer Experience or other Business solutions.
Requirements
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving
- 12+ years in sales with success generating new business sales of enterprise-class Customer Experience or other Business solutions
- Experience selling into India BFSI industry
- Advanced knowledge of sales force automation, customer service management, enterprise resource planning or other business application technologies
- Experience with the sales process with the ability to navigate and progress short and long complex sales cycles
- Understanding of business sales processes
- Bachelor's degree in business, marketing or related discipline
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Visa Sponsorship
- Four Day Work Week
- Generous Parental Leave
- Tuition Reimbursement
- Relocation Assistance
Requirements Summary
12+ years of sales experience with a focus on enterprise-class Customer Experience or Business solutions, and a bachelor's degree in business, marketing, or a related discipline
