.svg)
ServiceNow
Account Director - CRM & Industry Solutions (TMT)
ServiceNow Account Director - CRM & Industry Solutions role in Gurgaon. Drive enterprise CRM growth in TMT sector. Requires 12+ years sales experience, TMT expertise, ServiceNow CRM/Sales Cloud knowledge. Competitive benefits included.
The Mothership
Expert/Leadership
ServiceNow Role Type:
Sales
ServiceNow Modules:
Customer Service Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Customer Service Management
Job description
Posted on:
November 20, 2025
ServiceNow is seeking a CRM Account Executive to drive the growth of its CRM & Industry solutions in the TMT sector in India. The ideal candidate will have experience in leveraging AI, sales force automation, and customer service management, and a strong understanding of business sales processes.
Requirements
- 12+ years of sales experience with success generating new business sales of enterprise-class Customer Experience or other Business solutions
- Experience selling into India TMT (Telecom, Media, Technology) is essential
- Advanced knowledge of sales force automation, customer service management, enterprise resource planning or other business application technologies would be ideal
- Experience with the sales process with the ability to navigate and progress short and long complex sales cycles
- Understanding of business sales processes
- Bachelor's degree in business, marketing or related discipline
Benefits
- Health insurance
- Retirement plan
- Paid time off
- Life insurance
- Disability insurance
Requirements Summary
12+ years of sales experience, experience selling into India TMT, and advanced knowledge of sales force automation and customer service management
