Account Service Representative - Minneapolis

Help customers and businesses make better financial decisions and assist in the growth and success of the communities served. A wide range of opportunities to discover what makes you thrive at every stage of your career.

Requirements

• High school diploma or equivalent
• Five or more years of customer service experience
• Strong verbal, written, and interpersonal communication skills
• Proven customer service/relations skills
• Excellent telephone skills
• Thorough knowledge of all relevant operational processes and procedures and company products and services
• Ability to perform interest calculations and account adjustments
• Strong analytical and problem-solving skills
• Ability to manage multiple tasks/projects and deadlines simultaneously
• Experience using ServiceNow or similar systems

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals