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Sopra Steria
Adjoint Responsable Production Applicative Cloud
Cloud Applicative Production Assistant Manager at Sopra Steria, Tunis. Lead deployment & operations with ServiceNow/ITSM expertise. 10+ IT years, 5+ production experience required. ITIL knowledge valued.
Consulting
Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
IT Service Management
Incident Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
December 9, 2025
Sopra HR Software is recruiting a Cloud Applicative Production Assistant Manager to strengthen operational management and accompany team development. The role involves supervising installation, deployment, and operation of applicative solutions, ensuring compliance with SLA and quality of service, and contributing to process improvement.
Requirements
- Engineering graduate or technical university background
- At least 10 years in IT
- Minimum 5 years in IT production
- Good mastery of technical environments
- Good understanding of applicative architectures
- Mastering an ITSM tool (Jira, ServiceNow...)
- Knowledge of ITIL is an asset
Benefits
- Good knowledge of payroll and French declarative
Requirements Summary
Engineering graduate or technical university background, 10+ years of IT experience, and 5+ years of IT production experience
