Sopra Steria

Adjoint Responsable Production Applicative Cloud

Cloud Applicative Production Assistant Manager at Sopra Steria, Tunis. Lead deployment & operations with ServiceNow/ITSM expertise. 10+ IT years, 5+ production experience required. ITIL knowledge valued.

Department - JobBoardly X Webflow Template
Consulting
Job Level - JobBoardly X Webflow Template
Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
Department - JobBoardly X Webflow Template
IT Service Management
Department - JobBoardly X Webflow Template
Incident Management
ServiceNow Certifications (nice to have):
Department - JobBoardly X Webflow Template
Certified Implementation Specialist - IT Service Management

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
December 9, 2025

Sopra HR Software is recruiting a Cloud Applicative Production Assistant Manager to strengthen operational management and accompany team development. The role involves supervising installation, deployment, and operation of applicative solutions, ensuring compliance with SLA and quality of service, and contributing to process improvement.

Requirements

  • Engineering graduate or technical university background
  • At least 10 years in IT
  • Minimum 5 years in IT production
  • Good mastery of technical environments
  • Good understanding of applicative architectures
  • Mastering an ITSM tool (Jira, ServiceNow...)
  • Knowledge of ITIL is an asset

Benefits

  • Good knowledge of payroll and French declarative

Requirements Summary

Engineering graduate or technical university background, 10+ years of IT experience, and 5+ years of IT production experience