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Wipro Limited
Administrator - L3
Join Wipro Limited as an L3 Administrator in Bengaluru. Leverage your 3-5 years of ServiceNow ITSM experience to ensure client satisfaction and SLA adherence. Competitive salary and growth opportunities offered.
Consulting
Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
IT Service Management
Incident Management
Service Catalog
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
June 18, 2025
We are seeking an Administrator - L3 to resolve, maintain, and manage client's software/hardware/network based on service requests raised from the end-user as per the defined SLA's ensuring client satisfaction.
Requirements
- 3-5 years of experience in ServiceNow - IT Service Management
- 100% adherence to SLA/timelines
- Multiple cases of red time
- Zero customer escalation
- Client appreciation emails
Benefits
- Competitive salary
- Benefits package
- Opportunities for growth and development
Requirements Summary
3-5 years of experience in ServiceNow - IT Service Management. Adhere to SLA/timelines, and provide zero customer escalation
