.svg)
Wipro Limited
Administrator - L3
Join Wipro Limited as an L3 Administrator in Pune. Leverage ServiceNow skills to manage client software/hardware issues, ensuring satisfaction and zero escalations.
Consulting
Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
Discovery
Incident Management
Service Catalog
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Discovery
Job description
Posted on:
July 25, 2025
The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction.
Requirements
- 3-5 years of experience
- ServiceNow Discovery experience
- Mandatory skills
Benefits
- 100% adherence to timeliness as per the priority of each issue
- Zero customer escalation
- Client appreciation emails
Requirements Summary
3-5 years of experience, ServiceNow Discovery experience, Mandatory skills
