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Wipro Limited
Administrator - L3
Join Wipro Limited as an L3 Administrator in Chennai. Leverage your 3-5 years of ServiceNow ITSM experience to resolve client issues and ensure SLA compliance.
Consulting
Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
IT Service Management
Incident Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
July 9, 2025
The Administrator - L3 role involves resolving and managing client software, hardware, and network issues, ensuring timely response and client satisfaction. The role requires maintenance and management of client network, server, system, storage, platform, and infrastructure, and adherence to SLA's and timeliness.
Requirements
- 3-5 years of experience
- ServiceNow - IT Service Management skills
Benefits
- 100% adherence to SLA's and timeliness
- Zero customer escalation
- Client appreciation emails
Requirements Summary
3-5 years of experience in ServiceNow - IT Service Management
