.svg)
Wipro Limited
Administrator - L3
Join Wipro Limited as an L3 Administrator in Bengaluru. Leverage ServiceNow skills for client support, ensuring timely resolutions and satisfaction.
Consulting
Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
Incident Management
Integration Hub
Service Catalog
ServiceNow Certifications (nice to have):
Job description
Posted on:
June 24, 2025
The role of an Administrator - L3 is to resolve, maintain, and manage clients' software/hardware/network based on service requests raised from end-users, ensuring client satisfaction. The role requires 100% adherence to timeliness, maintenance of quality parameters, and zero customer escalations.
Requirements
- 3-5 years of experience
- ServiceNow Integrations and Automation
Benefits
- 100% adherence to SLA/timelines
- Multiple cases of red time
- Zero customer escalation
- Client appreciation emails
Requirements Summary
3-5 years of experience and ServiceNow Integrations and Automation
