Wipro Limited

Administrator - L3

Join Wipro Limited as an L3 Administrator in Pune. Leverage ServiceNow skills to manage client software/hardware/network issues, ensuring SLA compliance.

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Consulting
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Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
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Discovery
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Incident Management
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Service Catalog
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Discovery

Job description

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Posted on:
 
July 26, 2025

Work with us as an Administrator - L3 to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction.

Requirements

  • 3-5 years of experience
  • ServiceNow Discovery experience

Benefits

  • 100% adherence to SLA/ timelines
  • Multiple cases of red time
  • Zero customer escalation
  • Client appreciation emails

Requirements Summary

3-5 years of experience, ServiceNow Discovery experience, others not specified