ServiceNow

Advisory Solution Consultant - CRM

Join ServiceNow in Toronto as an Advisory Solution Consultant - CRM. Leverage 7+ years of pre-sales experience and ServiceNow expertise to drive customer success.

ServiceNow Role Type:
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Sales
ServiceNow Modules:
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Discovery
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Discovery

Job description

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Posted on:
 
May 5, 2025

As a member of our Solution Consulting team, you will have a major impact on our future success by supporting Customer Workflow Solution Sales. You will guide revenue for one of our products with the support and partnership of Sales, Product Management, and the executive team.

Requirements

  • 7+ years of pre-sales solution consulting or sales engineering experience
  • Finance or banking experience in Canada
  • Federal experience in Canada
  • Proficiency with the ServiceNow platform or technical expertise with cloud software solutions
  • Experience working collaboratively with product management, product marketing, partners, and professional services

Benefits

  • Support product sales as a technical and domain expert of a client-facing sales team
  • Lead discovery workshops to determine customers' challenges and give product demonstrations to align our solution with customer needs
  • Answer product feature and technical questions from customers, channel partners and ServiceNow colleagues
  • Provide feedback to product management about product enhancements that can address customer needs and provide additional value
  • Share and learn best practices and re-usable assets with other Solution Consultants to enhance the quality and efficiency of the team
  • Stay current on competitive analysis and market differentiation
  • Support marketing events including executive briefings, conferences, user groups, and trade shows

Requirements Summary

7+ years of experience, finance or banking experience in Canada, proficiency with the ServiceNow platform