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ServiceNow
Advisory Solution Consultant, ITOM - Central or West USA
Join ServiceNow as an Advisory Solution Consultant, ITOM in Santa Clara, CA. Leverage your ITOM expertise in Discovery and AIOps to drive pre-sales success. Benefits include health plans, 401(k) match, and flexible time off.
The Mothership
Senior
ServiceNow Role Type:
Sales
ServiceNow Modules:
Configuration Management Database
Discovery
Event Management
IT Operations Management
Problem Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Discovery
Certified Implementation Specialist - Service Mapping
Job description
Posted on:
July 16, 2025
ServiceNow is seeking an ITOM Solution Architect with hands-on expertise across core IT Operations disciplines. The role is deeply technical and customer-facing, supporting strategic pre-sales engagements by positioning, demonstrating, and delivering value through the Now Platform’s ITOM portfolio.
Requirements
- Deep, hands-on experience with Discovery (including SNMP, WMI, SSH, and API-based collection methods)
- Practical knowledge of Service Mapping techniques, CI modeling, and CMDB architecture
- Familiarity with modern AIOps capabilities including event correlation, root cause analysis, and predictive insights
Benefits
- health plans, including flexible spending accounts
- 401(k) Plan with company match
- ESPP
- matching donations
- flexible time away plan
- family leave programs
Requirements Summary
7 years of Pre-sales experience or technical consulting background with a passion for solution storytelling, hands-on experience with Discovery, practical knowledge of Service Mapping techniques, familiarity with modern AIOps capabilities
Apply now
Santa Clara
|
California
United States
Senior
Remote
Full Time
131925-217725 USD/year
