ServiceNow

Advisory Solution Consultant, ITOM - Central or West USA

Join ServiceNow as an Advisory Solution Consultant, ITOM in Austin, TX. Leverage ServiceNow ITOM skills, focusing on Discovery, Service Mapping, and AIOps. Competitive salary and growth opportunities.

ServiceNow Role Type:
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Sales
ServiceNow Modules:
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Configuration Management Database
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Discovery
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Event Management
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IT Operations Management
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Problem Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Discovery
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Certified Implementation Specialist - Service Mapping

Job description

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Posted on:
 
July 16, 2025

ServiceNow is seeking an ITOM Solution Architect to drive and support strategic sales opportunities by showcasing the power of ServiceNow ITOM. The role involves building and maintaining compelling solution demos, designing and leading Proof-of-Value engagements, and collaborating closely with Product Management and Engineering.

Requirements

  • Deep, hands-on experience with Discovery (including SNMP, WMI, SSH, and API-based collection methods)
  • Practical knowledge of Service Mapping techniques, CI modeling, and CMDB architecture
  • Familiarity with modern AIOps capabilities including event correlation, root cause analysis, and predictive insights

Benefits

  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment

Requirements Summary

7 years of pre-sales experience or technical consulting background with hands-on experience in Discovery, Service Mapping, AIOps, and Observability