Mizuho

AI, Analytics & RPA Support SRE Lead

Join Mizuho in New York as an AI, Analytics & RPA Support SRE Lead. Leverage ServiceNow for ITSM, manage teams, and drive innovation. 10+ years IT experience required.

ServiceNow Role Type:
ServiceNow Modules:
Department - JobBoardly X Webflow Template
IT Service Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
June 10, 2025

Join Mizuho as the AI, Analytics & RPA Support SRE Lead! Oversee multiple support teams and manage IT infrastructure for AI, Analytics, and RPA applications. Develop strategic plans and drive innovation and continuous improvement.

Requirements

  • Minimum of 10 years of experience in IT infrastructure management, with at least 5 years in a leadership role
  • Relevant certifications such as ITIL, PMP, or CISSP are a plus
  • Proven experience with ServiceNOW for IT service management
  • Hands-on experience with Azure cloud services, including deployment, management, and optimization
  • Experience in implementing and managing Site Reliability Engineering practices, including automation, monitoring, and proactive issue resolution

Benefits

  • Competitive total rewards package
  • Discretionary bonus
  • Generous employee benefits package

Requirements Summary

10+ years of IT infrastructure management experience, 5+ years leadership experience, certifications in ITIL, PMP, or CISSP, ServiceNOW experience, Azure experience, Site Reliability Engineering experience