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ServiceNow
AI Architect, Delivery Acceleration
AI Architect at ServiceNow, New York. Design AI-first implementation solutions, guide early adopters, build delivery agents. Requires 5+ yrs architecture, AI experience, CSA cert. Health, 401(k), flexible PTO.
The Mothership
Mid-Level
ServiceNow Role Type:
Implementer
ServiceNow Modules:
Knowledge Management
ServiceNow Certifications (nice to have):
Certified System Administrator
Job description
Posted on:
December 2, 2025
ServiceNow is seeking an AI Architect, Delivery Acceleration to partner with the Platform and Product Business Unit Product Management and Engineering organizations to deliver a transformational AI-first implementation and adoption experience for ServiceNow's customers.
Requirements
- Providing technical advice and guidance to early adopter customers on how to best utilize ServiceNow's AI-first implementation and adoption
- Collaborating with cross-functional teams to prioritize, design, productize, and pilot ServiceNow's AI-first implementation and adoption capabilities
- Staying up-to-date with industry trends and emerging technologies in the field of GenAI and Agents
- Designing, building, validating, and deploying delivery and implementation-specific agents
- Conducting pilots with ServiceNow's early adopter customers
- Contributing to thought leadership and point-of-view documents, white papers, knowledge base articles, reference architectures, and other documentation
Benefits
- Health plans
- Flexible spending accounts
- 401(k) Plan with company match
- ESPP
- Matching donations
- Flexible time away plan
- Family leave programs
Requirements Summary
5+ years of solution architecture experience, prior experience developing AI use cases, and ServiceNow Certified System Administrator certification
Apply now
New York
|
New York
United States
Mid-Level
Remote
Full Time
187600-328300 USD/year
