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Volvo Group
Analista de Suporte N2
Join Volvo Group in Curitiba as an N2 Support Analyst. Leverage ITSM skills, including ServiceNow, to enhance systems and support global projects. Benefits include career growth and a collaborative environment.
Direct Hire
Entry Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
IT Service Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
August 11, 2025
Volvo Financial Services is seeking a Graduate Information Technology Support Specialist to join their transformation team. This role involves supporting systems and infrastructure, providing technical support, and collaborating with global teams and stakeholders to manage projects and ensure operational efficiency. The position offers an opportunity to contribute to sustainable solutions in transportation and infrastructure for the future.
Requirements
- Experience with technical support (level 2)
- Knowledge of Active Directory, ITSM (e.g., ServiceNow), Microsoft 365 and scripts (PowerShell, CMD)
- Good communication skills
- Intermediate or advanced English
- Knowledge of Spanish (desirable)
Benefits
- Safe environment for learning, collaborating and innovating
- Opportunity to work on challenging and impactful initiatives
- Balanced work-life and professional life
- Career development in a multinational context
Requirements Summary
Tech support experience, ITSM knowledge, and relevant technical skills are needed. Strong communication and organizational skills are essential, alongside a proficiency in English
