Analyst, Service Desk Support

Serve as the first contact point within the Service Desk offering level one support to Sysco associates and internal customers via phone calls, email submissions, live chat support and manage non-critical single user escalation requests.

Requirements

• 3+ years of experience in TalkDesk, Service Desk or similar environment
• Experience with TalkDesk, ServiceNow ITSM usage and workflows
• Exceptional customer support and interpersonal skills
• Excellent written and verbal communication
• Bilingual – English and French/Spanish a plus

Benefits

• Benefits information can be found at https://SyscoBenefits.com