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Nordex Group
Application Manager ServiceNow (m/f/d)
Join Nordex Group in Hamburg as an Application Manager ServiceNow. Leverage ITSM, ITOM, and CSM skills in a hybrid role focused on platform ownership and project management.
Direct Hire
Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
Customer Service Management
IT Operations Management
IT Service Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
April 25, 2025
Application Manager ServiceNow position combining business consulting, IT, platform responsibility, and collaboration within a global IT department. Responsibilities include platform ownership, backlog management, project steering, and support.
Requirements
- University degree in Computer Sciences, Mathematics, Business Administration, or other equivalent education
- At least 3-5 years of relevant experience in IT, e.g. management of enterprise applications in a cloud environment, preferred ServiceNow
- Technical knowledge of ServiceNow is a benefit, in particular ITSM, ITOM and CSM
- You have a passion for a customer and result driven way of working
- Knowledge in support processes (ITIL) and project management methodology (PRINCE2) are another benefit
Benefits
- Hybrid work model with 2-3 days per week at the office and the rest working remotely
- Excellent skills in English (German, Spanish or other languages are an additional benefit)
Requirements Summary
University degree in Computer Sciences or equivalent, 3-5 years of IT experience, passion for customer-driven work
