Application Operations Engineer

Application Operations Engineer position requires gathering and analyzing metrics, partnering with development teams, and creating sustainable systems. The role involves problem-solving, teamwork, and communication skills. The ideal candidate has a Bachelor's degree in computer science or related field and at least 3+ years of experience.

Requirements

• Gather and analyze metrics from operating systems as well as applications to assist in performance tuning and fault finding.
• Partner with development teams to improve services through rigorous testing and release procedures.
• Participate in system design consulting, platform management, and capacity planning.
• Create sustainable systems and services through automation.
• Balance feature development speed and reliability with well-defined service-level objective
• Day to day working with different teams like infra team for related issues
• Build and document automation processes for Infrastructure as a Service/Infrastructure as code.
• Backup and Patch management
• RCA of all the issues and deep interest in finding permanent resolution of all issues.
• Co-ordination of all other teams involved in issues related with users.
• Proactive approach to identifying problems, performance bottlenecks, and areas for improvement.
• Strong interpersonal skills, analytical and problem-solving ability along with strong written and verbal communication.
• Ability to communicate ideas in both technical and non-technical ways.
• A strong capacity for teamwork and a sense of ownership and able to work independently and be self-driven.
• Hands on Experience with Linux Server, AD, LDAP, DNS, Network Storage, AWS Compute services (EC2, FSX, Managed AD, Route 53, etc...).
• Ability to program using scripting with tools or languages, such as PowerShell, Python, Ansible, Terraform and Bash
• Familiarity with ITSM processes like Incident, Problem and Change Management using ServiceNow (preferable)

Benefits

• Health & Wellness: Health care coverage designed for the mind and body.
• Flexible Downtime: Generous time off helps keep you energized for your time on.
• Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
• Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
• Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
• Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.