Application Support Engineer

Sopra Steria is seeking a skilled Application Support Engineer to provide technical assistance, troubleshoot issues, and ensure smooth resolution of customer problems. This role involves monitoring tickets, documenting solutions, deploying releases, and collaborating with internal teams and vendors. The company is a major Tech player focused on consulting, digital services, and solutions for large organizations.

Requirements

• Experience: 2-4 years of hands-on Java based tech support/service experience
• Good knowledge of Windows/Linux OS
• Experience with ticketing tools (e.g., Jira, ServiceNow, Constellation, Confluence etc.)
• Excellent communication and problem-solving skills
• Ability to handle pressure and multitask efficiently