Applications Analyst - Nightshift

rockITdata is seeking an Applications Analyst for an onsite nightshift position in Austin, Texas. The schedule for this role is Tuesday through Saturday. The successful candidate will assess vulnerabilities and threats to the Association's networks, evaluate available security processes and technologies, and make recommendations to management and business partners for reducing the issues and increasing security in an appropriate and efficient manner.

Requirements

• Assesses vulnerabilities and threats to the Association's networks, evaluates available security processes and technologies, and make recommendations to management and business partners for reducing the issues and increasing security in an appropriate and efficient manner.
• Monitoring critical applications using application monitoring tools ServiceNow, SolarWinds, AppDynamics, Dynatrace, Splunk, Splunk ITSI and others.
• Identification of alert threshold violations, proactive event identification, and execution of SOP-driven reporting, response, and resolution actions.
• Experience in the study of applications and the consumption of system resources and be able to detect application problems such as threshold violations.
• Monitors enterprise-wide application performance and reports on application behavior analytics.
• Conduct smart triage by identifying, diagnosing, and providing pro-active resolution of application performance problems.
• Monitors high value Business-centric transactions and manages response actions.
• Identifies the functional domain in which problems reside (Server Utilization, network Saturation, Application Tuning.
• Detects change of state conditions that have significance for management of Configuration Items (CIs) and IT services.
• Ensures all events are communicated IAW SOP and/or takes further corrective action with the application owner.
• Participates in all Major Incident Management and Root Cause Analysis calls and provides expert troubleshooting support as needed.
• Escalate as per criticality matrix definitions.
• Notify the internal/external stakeholders per procedure.
• Provides APM input to daily shift reports and metrics.

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Health insurance
• Equal opportunities employer