.svg)
Citi
Applications Support Specialist - Payments (Intermediate)
Citi Tech Applications Support Specialist - Payments (Intermediate) in Jid Hafs. Support global finance systems using ServiceNow, Jira, databases & monitoring tools. Requires apps support expertise, Unix/Shell scripting, Oracle/Mongo knowledge. Competitive salary, growth opportunities, flexible work.
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
December 11, 2025
Engineer the future of global finance at Citi Tech, a team that redefines finance and builds systems that matter. Help solve real-world challenges and get the opportunity to build the future of finance with a comprehensive understanding of how areas of apps support collectively integrate to contribute to achieving business goals.
Requirements
- Good understanding of apps support procedures and concepts
- Basic knowledge of other technical areas
- Communication and diplomacy skills
- Knowledge of problem Management Tools
- Understanding of how own sub-function integrates within the function and commercial awareness
- Knowledge of issue tracking and reporting using tools
- Ability to plan and organize workload
- Unix, Shell Scripting
- Databases - Oracle and Mongo
- Autosys
- ITRS Geneos, AppDynamics, ELK and Grafana
- ServiceNow and Jira
- Open Shift
- Understanding of SPARK architecture
Benefits
- Competitive salary
- Opportunities for career growth and development
- Flexible work arrangements
- Comprehensive benefits package
- Equal opportunities employer
Requirements Summary
Good understanding of apps support procedures and concepts, basic knowledge of other technical areas, communication and diplomacy skills
