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Apside
Architecte ServiceNow
ServiceNow Architect at Apside: Design & lead enterprise solutions. Master ITSM, CSM, ITOM, HRSD modules. APIs, workflows, JavaScript expertise required. ITIL certified preferred. French/English fluent.
Consulting
Mid-Level
ServiceNow Role Type:
Implementer
ServiceNow Modules:
Customer Service Management
Governance, Risk, and Compliance
Human Resources Service Delivery
IT Operations Management
IT Service Management
Incident Management
Integration Hub
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Human Resources
Certified Implementation Specialist - IT Service Management
Certified System Administrator
Job description
Posted on:
August 15, 2025
We are looking for an experienced ServiceNow Architect to design, plan, and lead the implementation of ServiceNow solutions tailored to our clients' needs.
Requirements
- Significant experience in ServiceNow architecture and implementation
- Mastery of ServiceNow modules (ITSM, CSM, ITOM, HRSD, etc.)
- Excellent knowledge of ITIL best practices and ITSM processes
- Technical skills in system integration (APIs, web services, SSO, etc.)
- Solid experience in designing workflows, automations, and scripts ServiceNow (JavaScript, Glide, etc.)
- Ability to translate business needs into robust technical solutions
- Proficiency in French in writing and speaking; English proficiency is a plus
Benefits
- ServiceNow certifications (CSA, CAD, CTA, or equivalents)
- Experience in an agile/Scrum environment
- Knowledge of information security and data governance
Requirements Summary
3+ years of experience in ServiceNow architecture and implementation, mastery of ServiceNow modules, and excellent knowledge of ITIL best practices
