Assistant Manager

This technical manager role is responsible for managing and supporting a MuleSoft Integration Platform and critical Middleware technologies. The role requires a varied skill set and close integration with other support teams.

Requirements

• 5-8 years of experience
• Bachelor's Degree
• In-depth knowledge of MuleSoft on premise and cloud
• Experience with at least one of the Middleware platforms: IIB, IBM MQ, WAS
• Experience with scripting languages such as PowerShell, Salt, Shell, Ant, Python, Perl
• Strong verbal/written communication skills
• Ability to positively influence, mentor and be a credible source of knowledge to less experienced team members
• Strong troubleshooting and organizational skills and ability to work on multiple projects simultaneously
• Strong working experience in Linux OS (Red hat enterprise Linux preferred)

Benefits

• Manage, support, and maintain MuleSoft Integration Platform and critical Middleware technologies
• Deploy, configure, patch, upgrade, troubleshoot, and support MuleSoft and Middleware components
• Collaborate with KPMG leadership, third party vendors, and technical teams
• Work directly with clients to prioritize requests and update them on progress
• Contribute to standardizing, documenting, and automating support operations processes and application configuration/performance baselines
• Author and test automated scripts to perform installation, configuration, and upgrades of supported platforms
• Effectively operate out of ServiceNow ticket queue to ensure support request, change, and incident SLA's are met
• Maintain up-to-date knowledge of new software developments and participate in the evaluation of alternative approaches