KPMG

Assistant Manager - IT ServiceNow

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Consulting
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Entry Level
ServiceNow Role Type:
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Implementer
ServiceNow Modules:
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Customer Service Management
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Discovery
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Human Resources Service Delivery
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IT Service Management
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Integration Hub
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Security Operations
ServiceNow Certifications (nice to have):
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Certified Application Developer
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Certified Implementation Specialist - Discovery
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Certified Implementation Specialist - Human Resources
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
August 20, 2025

KPMG India is seeking a full-time Assistant Manager for their IT ServiceNow team. This role involves implementing ServiceNow modules, interacting with clients, and utilizing service-now for custom application design and development. The team focuses on rapid, performance-based and technology-enabled services for national and international clients within India.

Requirements

  • Good Communication and client handling skills
  • Experience with ITSM modules (SecOps, Discovery, HRSD, CSM, etc.)
  • Experience with Java Scripting
  • Experience with ITIL process implementation
  • Experience with Service-now platform
  • Knowledge of ITIL methodologies and processes
  • Good integration experience using REST/SOAP/API/Web services
  • Experience with scripting
  • Knowledge of the ITIL V3 processes

Requirements Summary

Experience with ITM and ITSM is essential. Java scripting and Service-now familiarity are key. Knowledge of ITIL processes and scripting experience are also required